Privacy Policy

The type of personal information we collect:
We currently collect and process the following information:

Personal identifiers, contacts, and characteristics (for example, name and contact details).
Transaction history and service preferences.
How we get the personal information and why we have it:
Most of the personal information we process is provided to us directly by you for the following reasons:

To enter into a contract with you or provide a service.
To communicate updates, promotions, or important information.
We may share this information with selected third-party providers for service fulfillment and operational requirements.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us.
(b) We have a contractual obligation.

How we store your personal information:
Your information is securely stored in data centers compliant with GDPR requirements.
We keep personal identifiers and contacts for a period of two years. We will then dispose of your information by securely deleting electronic records and shredding physical documentation.

Your data protection rights:
Under data protection law, you have rights including:

Your right of access: You have the right to ask us for copies of your personal information.
Your right to rectification: You have the right to ask us to rectify information you think is inaccurate or incomplete.
Your right to erasure: You have the right to ask us to erase your personal information in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at info@corvusair.com if you wish to make a request.

How to complain:
If you have any concerns about our use of your personal information, you can make a complaint to us at info@corvusair.com.

You can also complain to the ICO if you are unhappy with how we have used your data:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk